Monitoring Is Critical
As security and IT professionals, network and application monitoring has become increasingly important for a variety of reasons, including:
• New Data Security and Lawful Intercept compliance requirements that mandate full monitoring coverage, rather than sampling, the most common monitoring approach before these regulations emerged
• Service-Level Agreements that require a minimum level of performance and availability on important
services and applications
• New high-bandwidth applications such as IPTV and VoIP that must not only be monitored, but must also be delivered to the user with the packets in the correct sequence
• Increased dependence on electronics communications mediums and digital business transactions, requiring minimized downtime to support revenue and other financial goals
• Desire to shorten troubleshooting and disaster recovery activities without interrupting business processes or making customers aware that a problem happened in the first place
• Need to increase the network operations team’s productivity and to pre-empt upgrade and service needs before problems emerge
Clearly, these issues are relevant to both technical and business stakeholders, so monitoring has become a core requirement for network operations and security purposes.