Introduction
Monitoring is an essential practice for operating today’s networks in an efficient and secure manner. Everyorganization recognizes this fact and many have made significant investments in monitoring tools and technology,yet significant challenges are faced in successfully deploying and optimizing their use. ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) analysts conducted a research project involving network and security operations professionals to study the challenges and best practices for optimizing monitoring. The primary goal was to understand the barriers organizations face in successfully deploying their monitoring products and practices, and how those issues are being addressed.
The Need for Visibility
The primary purpose of monitoring technologies is to provide visibility into the ongoing operations of an IT infrastructure, for assuring reliable availability and performance of applications and services as well as protecting their integrity while meeting compliance requirements. Network and security operations teams make significant investments in monitoring tools and technologies, many of which rely on direct access to network traffic packet streams in order to provide their function. A key challenge to optimizing monitoring coverage lies in the use and sharing of traffic access points such as SPANs and TAPs.
A Lack of Coverage
One key finding in our research is that most organizations are falling short in monitoring their network segments.
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